By the end of Friday Jenny Sims and I shall have spent 3 full days in Central London on an EFQM training event. Working at a very high level on rigorous quality assessment this will provide the ground not only for working with outside bodies but also for improvements across the college. It will form the basis for our quality improvement plans for the next five years. If we are able to meet the standards, we shall be well on the way to becoming the providers of an outstanding service. Together with the Own the Change programme it should form the basis for transforming our managers into leaders for the benefit of all. These are exciting times with a great deal of hard work ahead in a very difficult climate. But the dividends should prove well worth the effort.
Saboohi Famili
Principal
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